Texas § IN.2054.553 - COMPLAINT RECORD

Full text of Texas The Texas Constitution § IN.2054.553 — COMPLAINT RECORD, with citation guidance and answers to common questions.

§ IN.2054.553. COMPLAINT RECORD

COMPLAINT RECORD. (a) The company shall keep information about each written complaint filed with the company. The information must include: (1) the date the complaint is received; (2) the name of the complainant; (3) the subject matter of the complaint; (4) a record of each person contacted in relation to the complaint; (5) a summary of the results of the review or investigation of the complaint; and (6) for a complaint for which the company takes no action, an explanation of the reason the complaint was closed without action. (b) For each written complaint the company receives and has authority to resolve, the company shall: (1) provide the company's policies and procedures relating to complaint investigation and resolution to the person filing the complaint and each person or entity that is a subject of the complaint; and (2) at least quarterly and until final disposition of the complaint, notify the person filing the complaint and each person or entity that is a subject of the complaint of the status of the complaint unless the notification would jeopardize an undercover investigation. Added by Acts 2005, 79th Leg., Ch. 727 (H.B. 2017 ), Sec. 2, eff. April 1, 2007. SUBCHAPTER M. SUBSIDIARIES AUTHORIZED TO PROVIDE HEALTH BENEFIT COVERAGE

Frequently Asked Questions About Texas § IN.2054.553

What does The Texas Constitution § IN.2054.553 cover?

Section IN.2054.553 ("COMPLAINT RECORD") is part of the The Texas Constitution, the codified statutory law of Texas. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.

How do I cite Texas § IN.2054.553?

A common citation format is "The Texas Constitution § IN.2054.553" (Texas). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.

Is this the official text of Texas law?

No. This page is for research and education and may not include the most recent amendments. For official current law, check the Texas official source linked on this page or consult a licensed Texas attorney.

How does Texas § IN.2054.553 apply to my situation?

Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Texas can advise on how this section applies to you. Contact your state or local bar association for a referral.

Sources & Verification

Not legal advice. Verify against the official source and consult a licensed attorney in Texas.