Texas § GV.523.0363 - COMMUNICATION AND CONFIDENTIALITY
Full text of Texas The Texas Constitution § GV.523.0363 — COMMUNICATION AND CONFIDENTIALITY, with citation guidance and answers to common questions.
§ GV.523.0363. COMMUNICATION AND CONFIDENTIALITY
COMMUNICATION AND CONFIDENTIALITY. (a) A person may communicate with an ombudsman relating to a complaint by telephone, by mail, by electronic mail, or by any other means the ombudsman determines to be feasible, secure, and accessible. (b) A communication with an ombudsman is confidential during an investigation or review of a complaint and remains confidential after the complaint is resolved. (c) The records of an ombudsman are confidential and must be maintained in a manner that preserves the confidentiality of the records. (d) The disclosure of confidential information to an ombudsman under this subchapter does not constitute a waiver of confidentiality. Any information disclosed to the ombudsman under this subchapter remains confidential and privileged following disclosure. (e) An ombudsman is not prohibited from communicating with the commission or department regarding confidential information disclosed to the ombudsman. (f) An ombudsman may make reports relating to an investigation of a complaint public after the complaint is resolved. A report may not include information that identifies an individual complainant, client, parent, or employee or any other person involved in the complaint. Added by Acts 2015, 84th Leg., R.S., Ch. 1168 (S.B. 830 ), Sec. 1, eff. September 1, 2015. Amended by: Acts 2023, 88th Leg., R.S., Ch. 741 (H.B. 3462 ), Sec. 14, eff. June 12, 2023. Transferred, redesignated and amended from Government Code, Subchapter Y, Chapter 531 by Acts 2025, 89th Leg., R.S., Ch. 204 (H.B. 1620 ), Sec. 8.019(a), eff. September 1, 2025.
Source: official Texas text · Last verified 2026-08-27
Frequently Asked Questions About Texas § GV.523.0363
What does The Texas Constitution § GV.523.0363 cover?
Section GV.523.0363 ("COMMUNICATION AND CONFIDENTIALITY") is part of the The Texas Constitution, the codified statutory law of Texas. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Texas § GV.523.0363?
A common citation format is "The Texas Constitution § GV.523.0363" (Texas). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Texas law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Texas official source linked on this page or consult a licensed Texas attorney.
How does Texas § GV.523.0363 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Texas can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Texas.