Texas § GV.2114.006 - CUSTOMER RELATIONS REPRESENTATIVE
Full text of Texas The Texas Constitution § GV.2114.006 — CUSTOMER RELATIONS REPRESENTATIVE, with citation guidance and answers to common questions.
§ GV.2114.006. CUSTOMER RELATIONS REPRESENTATIVE
CUSTOMER RELATIONS REPRESENTATIVE; COMPACT WITH TEXANS. (a) A state agency shall appoint a customer relations representative. (b) The representative shall: (1) coordinate the state agency's customer service performance measurement under this chapter; (2) gather information and evaluations from the public about an agency's customer service; (3) respond to customer concerns; and (4) establish the agency's compact with Texans under Subsection (c). (c) Each state agency shall create a "Compact With Texans." The compact must be approved by the Governor's Office of Budget and Planning and the Legislative Budget Board. Each Compact With Texans shall set customer service standards and describe customer service principles for that agency and address: (1) the agency's procedures for responding to public contacts and complaints; (2) applicable licensing and certification procedures; and (3) customer waiting time for access and service delivery and responses to complaints. (d) Each agency that maintains a website shall publish its Compact With Texans on that website. Added by Acts 1999, 76th Leg., ch. 1554, Sec. 1, eff. Sept. 1, 1999. Renumbered from Sec. 2113.006 by Acts 2001, 77th Leg., ch. 1420, Sec. 21.001(70), eff. Sept. 1, 2001.
Frequently Asked Questions About Texas § GV.2114.006
What does The Texas Constitution § GV.2114.006 cover?
Section GV.2114.006 ("CUSTOMER RELATIONS REPRESENTATIVE") is part of the The Texas Constitution, the codified statutory law of Texas. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Texas § GV.2114.006?
A common citation format is "The Texas Constitution § GV.2114.006" (Texas). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Texas law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Texas official source linked on this page or consult a licensed Texas attorney.
How does Texas § GV.2114.006 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Texas can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Texas.