Texas § OC.1304.205 - REMEDY FOR SERVICE CONTRACT HOLDERS

§ OC.1304.205. REMEDY FOR SERVICE CONTRACT HOLDERS

REMEDY FOR SERVICE CONTRACT HOLDERS. (a) If the commission by order, including an agreed order, determines that a person has operated as a provider or administrator in this state without holding the appropriate registration under this chapter, the person shall offer to a service contract holder who holds a service contract sold or issued by the person during the period that the person was not registered under this chapter the right to: (1) cancel the contract and obtain a refund of the full purchase price of the contract; or (2) retain the contract. (b) If a seller fails to process a service contract application or a payment from a consumer in accordance with this chapter and any sales agreement or contract between the provider and the seller, the commission or executive director may, by commission order, including an agreed order, require the seller to refund the full purchase price of the contract to the consumer. (c) The remedies described in this section are in addition to any administrative penalty, administrative sanction, civil penalty, or other disciplinary or enforcement action sought under this chapter or Chapter 51 . Added by Acts 2011, 82nd Leg., R.S., Ch. 1081 (S.B. 1169 ), Sec. 1.19, eff. September 1, 2011.