Tennessee § 65-15-305 - Complaint handling procedures — Recordkeeping requirements.
Full text of Tennessee Tennessee Code Annotated § 65-15-305 — Complaint handling procedures — Recordkeeping requirements., with citation guidance and answers to common questions.
§ 65-15-305. Complaint handling procedures — Recordkeeping requirements.
A transportation network company operating in this state shall establish procedures to report any complaint about a driver with whom a rider was matched and whom the rider reasonably suspects was under the influence of drugs or alcohol during the course of the trip. Upon receipt of a rider complaint alleging a violation of the zero-tolerance policy set out in § 65-15-304(4), the transportation network company shall immediately suspend the driver's access to the transportation network company's digital network, and shall conduct an investigation into the reported complaint. The suspension shall last the duration of the investigation. The transportation network company shall maintain records relevant to a rider complaint made pursuant to this section for a period of at least two (2) years from the date that a complaint is received by the transportation network company. Acts 2015, ch. 520, § 4. Compiler's Notes. Acts 2015, ch. 520, § 1 provided that the act shall be known and may be cited as the “Transportation Network Company Services Act.” Effective Dates. Acts 2015, ch. 520, § 5. May 20, 2015.
Source: official Tennessee text · Last verified 2026-08-27
Frequently Asked Questions About Tennessee § 65-15-305
What does Tennessee Code Annotated § 65-15-305 cover?
Section 65-15-305 ("Complaint handling procedures — Recordkeeping requirements.") is part of the Tennessee Code Annotated, the codified statutory law of Tennessee. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Tennessee § 65-15-305?
A common citation format is "Tennessee Code Annotated § 65-15-305" (Tennessee). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Tennessee law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Tennessee official source linked on this page or consult a licensed Tennessee attorney.
How does Tennessee § 65-15-305 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Tennessee can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Tennessee.