Rhode Island § 27-71-12 - Market Conduct Surveillance Act

§ 27-71-12. Data collection and participation in national market conduct databases.

(a) The commissioner shall collect and report market data to the NAIC’s market information systems, including the complaint database system, the examination tracking system, and the regulatory information retrieval system, or other comparable successor NAIC products as determined by the commissioner. In addition to complaint data, the accuracy of insurer-specific information reported to the NAIC to be used for market analysis purposes or as the basis for market conduct actions shall be reviewed by appropriate personnel in the department of business regulation and by the insurer.

(b) Information collected and maintained by the department of business regulation shall be compiled in a manner that meets the requirements of the NAIC.

(c) After completion of any level of market analysis, prior to further market conduct action, the state shall contact the insurer to review the analysis.

(d)(1) A company responding to a commissioner’s request to produce information shall produce it as it is kept in the usual course of business or shall organize and label it to correspond with the categories in the demand.

(2) If a commissioner’s request does not specify the form or forms for producing electronically stored information, a company responding to the request must produce the information in a form or forms in which the company ordinarily maintains it or in a form or forms that are reasonably usable.

(3) A company responding to an information request need not produce the same electronically stored information in more than one form.

(e) Whether through market analysis, market conduct action, or in response to another regulatory request, any information provided in response to a data call from the commissioner shall be treated as confidential and privileged. It shall not be subject to subpoena and shall not be subject to discovery or admissible in evidence in any private civil action. No waiver of privilege or confidentiality shall occur as a result of responding to such data call.