Rhode Island § 6-45-8 - Consumer Enforcement of Assistive Technology Device Warranties

§ 6-45-8. Information about assistive technology warranties act to be provided at time of sale.

At the time of purchase or lease, the manufacturer must provide directly to the consumer a statement, written in not less than fourteen (14) point all capital bolded type on a separate piece of paper or in such other form as the consumer can understand, the following form:

“(1) If the device is still defective after two (2) attempts to repair the same problem within two (2) years, or out of service for thirty (30) days for any combination of problems within the first year from the date of first delivery, you may be entitled to a replacement or refund of the purchase price under chapter 45 of title 6. To be entitled to a refund or a replacement, you must first notify the device manufacturer or vendor of the problem and give the vendor or manufacturer an opportunity to repair the device in accordance with § 6-45-5(b)(1).

(2) If your device is out-of-service for more than seven (7) days, or not having a device would be a threat to your safety, the manufacturer/vendor must provide you with a loaner device.

(3) For more information about this law, you can contact the governor’s commission on disabilities.”