Ohio § 4911.19
Full text of Ohio Ohio Revised Code § 4911.19, with citation guidance and answers to common questions.
§ 4911.19.
Any utility to which the consumers' counsel makes an inquiry on behalf of a residential
customer concerning that customer's billing, or the availability, unavailability,
or quality of that customer's service shall respond to the consumers' counsel on the
merits of that inquiry within a reasonable time. If a definitive response cannot be made within three weeks of the making of the
inquiry, the utility initially shall send an acknowledgement of receipt of the inquiry
to the consumers' counsel and indicate the position of the utility concerning the
nature of any investigation of the facts that it considers necessary to an ultimate
response, and then, when it becomes possible to make a definitive response, shall
respond to the consumers' counsel on the merits of the inquiry. The failure of a utility to comply with this section is admissible evidence in a complaint
proceeding under section 4905.26 of the Revised Code , upon the motion of the consumers' counsel, regardless of whether further evidence
concerning the subject of the inquiry is offered.
Frequently Asked Questions About Ohio § 4911.19
What does Ohio Revised Code § 4911.19 cover?
Section 4911.19 is part of the Ohio Revised Code, the codified statutory law of Ohio. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Ohio § 4911.19?
A common citation format is "Ohio Revised Code § 4911.19" (Ohio). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Ohio law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Ohio official source linked on this page or consult a licensed Ohio attorney.
How does Ohio § 4911.19 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Ohio can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Ohio.