Ohio § 5101.542

§ 5101.542.

(A) Immediately following a county department of job and family services' certification

that a household determined under division (B) of section 5101.54 of the Revised Code to be in immediate need of nutrition assistance is eligible for the supplemental

nutrition assistance program, the department of job and family services shall provide

for the household to be sent by regular United States mail an electronic benefit transfer

card containing the amount of benefits the household is eligible to receive under

the program.  The card shall be sent to the member of the household in whose name application

for the supplemental nutrition assistance program was made or that member's authorized

representative. (B) Except as provided in division (C) of this section, the department shall replace

any electronic benefit transfer card that is reported by a household to be lost, stolen,

or damaged, within two business days of receiving notice of the card's condition,

in accordance with 7 C.F.R. 274.6(b) . (C)(1) The department shall implement the option described in 7 C.F.R. 274.6(b)(5) and shall withhold a replacement electronic benefit transfer card from a household

that requests four or more replacement cards during a twelve-month period until the

requirements specified in 7 C.F.R. 274.6(b)(5) have been satisfied. (2) The department shall not withhold a replacement card as described under division

(C)(1) of this section if the individual requesting the replacement has a disability

directly related to the loss of the card. (D) The department shall establish a process as part of the department's existing customer

service telephone hotline that allows individuals to lock or unlock an electronic

benefit transfer card that has been lost or stolen.