North Carolina § 143B-1372 - Statewide electronic web presence; annual report.

§ 143B-1372. Statewide electronic web presence; annual report.

The Department shall plan, develop, implement, and operate a statewide electronic web presence, to include mobile, in order to (i) increase the convenience of members of the public in conducting online transactions with, and obtaining information from, State government and (ii) facilitate the public's interactions and communications with government agencies. The State CIO shall have approval authority over all agency Web site funding, to include any agency contract decisions. Participating agency Web site and content development staff shall be transferred to the Department in accordance with the schedule for their agency. Beginning January 1, 2016, and then annually thereafter, the State CIO shall report to the General Assembly and to the Fiscal Research Division on the following information: Services currently provided and associated transaction volumes or other relevant indicators of utilization by user type. New services added during the previous year. Services added that are currently available in other states. The total amount collected for each service. The total amount remitted to the State for each service. The total amount remitted to the vendor for each service. Any other use of State data by the vendor and the total amount of revenue collected per each use and in total. Customer satisfaction with each service. Any other issues associated with the provision of each service. History (2015-241, s. 7A.2(b); 2015-268, s. 2.16.) Editor's Note. - Session Laws 2015-241, s. 7A.2(b), enacted this section as G.S. 143B-1338. The section has been renumbered as G.S. 143B-1372 at the direction of the Revisor of Statutes. Session Laws 2012-142, s. 6A.12(a), provides in part: "No contract for the implementation, operation, or funding of the portal shall be signed prior to February 1, 2013." Session Laws 2012-142, s. 6A.12(b), provides: "By February 1, 2013, the State CIO shall report to the Joint Legislative Oversight Committee on Information Technology on the following: "(1) A detailed plan for development and implementation of the Statewide electronic portal, to include, at a minimum: "a. A list of anticipated services to be implemented during the 2013-2015 fiscal biennium, including a time line for deployment of each service. "b. A written assessment of the potential impact on services and agency operations from each potential participating agency, including the impact on the collection and distribution of fees and other service charges. "c. Any requirements for access to, or for use of, State data and any anticipated uses, to include any vendor use of data that does not directly support State activities. "d. A means to measure and report customer satisfaction for each service provided. "(2) A financial model including: "a. The amount charged per transaction for each service by both the vendor and the State and the number of anticipated transactions for the next calendar year. "b. Anticipated gross revenue from each service, along with the amount to be remitted to the vendor and the amount to be remitted to the State. "c. Methodology for allocation of receipts to the vendor and to the State. "d. Any other anticipated use of State data by the vendor and the amount of revenue the vendor anticipates collecting. "e. Any receipts remitted to the State by the vendor. "f. Services provided with no associated fee. "g. Any potential impact on current fees collected by State agencies." Session laws 2012-142, s. 6A.12(d)-(i), provide: "(d) The State CIO shall consult with the Joint Legislative Oversight Commission on Governmental Operations and the Joint Legislative Oversight Committee on Information Technology prior to implementing any new portal service fee. "(e) There shall be a convenient, free alternative for any online service provided. "(f) Participation by State agencies in the portal shall be voluntary. "(g) The State portal project shall meet all requirements for project management established by the State CIO. Nothing in this section shall exempt the State portal project from the laws governing State information technology and purchasing. "(h) Repealed by Session Laws 2021-90, s. 14, effective July 22, 2021. "(i) Notwithstanding G.S. 114-2.3, the Office of the State CIO shall engage the services of private counsel with the pertinent information technology and computer law expertise to negotiate and review contracts associated with the State portal." Session Laws 2012-142, s. 1.2, provides: "This act shall be known as 'The Current Operations and Capital Improvements Appropriations Act of 2012.' " Session Laws 2012-142, s. 27.4, provides: "Except for statutory changes or other provisions that clearly indicate an intention to have effects beyond the 2012-2013 fiscal year, the textual provisions of this act apply only to funds appropriated for, and activities occurring during, the 2012-2013 fiscal year." Session Laws 2012-142, s. 27.7, is a severability clause. Session Laws 2013-360, s. 7.22, as amended by Session Laws 2013-363, s. 2.2, and as amended by Session Laws 2014-100, s. 7.14(a), provides: "The State Chief Information Officer (SCIO) shall develop a plan to implement an electronic portal that makes obtaining information, conducting online transactions, and communicating with State agencies more convenient for members of the public. The portal shall be developed using resources determined by the SCIO. The SCIO shall report to the Joint Legislative Oversight Committee on Information Technology on the details of the plan prior to implementation. The plan shall contain all of the following: "(1) A detailed description for development and implementation of the portal, to include a list of anticipated applications to be implemented during the State fiscal years of 2013- 2017. "(2) A description of how the portal will be implemented, including the use of outside vendors, detailed information on vendor participation, and potential costs. "(3) Detailed information on the anticipated total cost of ownership of the portal and any applications proposed for implementation during the State fiscal years of 2013-2017, including the amount of any payments to be made to any vendors supporting the project for each application and the portal as a whole. "(4) A funding model that limits the costs to the State. "(4a) Costs to State agencies for the portal as a whole and for each service. "(4b) Costs to access services for citizens of the State. "(5) If outsourced, a detailed, fully executable plan to return portal operations to the State, with associated costs. "(6) A provision requiring that any fees to support the operation of the portal must be authorized by the State Chief Information Officer and reported to the Joint Legislative Oversight Committee on Information Technology.' Session Laws 2013-360, s. 1.1, provides: "This act shall be known as the 'Current Operations and Capital Improvements Appropriations Act of 2013.' " Session Laws 2013-360, s. 38.2, provides: "Except for statutory changes or other provisions that clearly indicate an intention to have effects beyond the 2013-2015 fiscal biennium, the textual provisions of this act apply only to funds appropriated for, and activities occurring during, the 2013-2015 fiscal biennium." Session Laws 2013-360, s. 38.5, is a severability clause. Session Laws 2015-241, s. 1.1, provides: "This act shall be known as 'The Current Operations and Capital Improvements Appropriations Act of 2015.'" Session Laws 2015-241, s. 33.6, is a severability clause. Effect of Amendments. - Session Laws 2015-268, s. 2.16, effective July 1, 2015, deleted "and content" following "Web site funding" in the second sentence of subsection (a).