North Carolina § 122C-16 - (This article has a contingent effective date - see note) State/Local Consumer Advocate; resolution of complaints.
Full text of North Carolina North Carolina General Statutes § 122C-16 — (This article has a contingent effective date - see note) State/Local Consumer Advocate; resolution of complaints., with citation guidance and answers to common questions.
§ 122C-16. (This article has a contingent effective date - see note) State/Local Consumer Advocate; resolution of complaints.
Following receipt of a complaint, a Consumer Advocate shall attempt to resolve the complaint using, whenever possible, informal mediation, conciliation, and persuasion. If a complaint concerns a particular consumer, the consumer may participate in determining what course of action the Consumer Advocate should take on the consumer's behalf. If the consumer has an opinion concerning a course of action, the Consumer Advocate shall consider the consumer's opinion. Following receipt of a complaint, a Consumer Advocate shall contact the service provider to allow the service provider the opportunity to respond, provide additional information, or initiate action to resolve the complaint. Complaints or conditions adversely affecting consumers that cannot be resolved in the manner described in subsection (a) of this section shall be referred by the Consumer Advocate to the appropriate licensing agency under Article 2 of this Chapter. History (2001-437, s. 2; 2002-126, s. 10.30; 2003-284, s. 10.10; 2005-276, s. 10.27.) Editor's Note. - For contingent effective date, see editor's note at G.S. 122C-10 .
Source: official North Carolina text · Last verified 2026-08-27
Frequently Asked Questions About North Carolina § 122C-16
What does North Carolina General Statutes § 122C-16 cover?
Section 122C-16 ("(This article has a contingent effective date - see note) State/Local Consumer Advocate; resolution of complaints.") is part of the North Carolina General Statutes, the codified statutory law of North Carolina. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite North Carolina § 122C-16?
A common citation format is "North Carolina General Statutes § 122C-16" (North Carolina). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of North Carolina law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the North Carolina official source linked on this page or consult a licensed North Carolina attorney.
How does North Carolina § 122C-16 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in North Carolina can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in North Carolina.