New Mexico § 60-13-27 - Complaints against licensees and certificate holders; investigations by division; informal resolution; notice of revocation action

§ 60-13-27. Complaints against licensees and certificate holders; investigations by division; informal resolution; notice of revocation action

A. The division on its own motion or upon the verified complaint in writing of any

person shall investigate the actions of any licensee or certificate holder. The director may assign one or more inspectors certified pursuant to Section 60-13-41 NMSA 1978 , investigators or other personnel to investigate that licensee or certificate holder

or any activity within the jurisdiction of the Construction Industries Licensing Act. The director may authorize an inspector or investigator to enter any code jurisdiction

to make investigations. The investigation shall be for the purpose of determining if there has been a code

violation or other breach of Section 60-13-23 , 60-13-24 or 60-13-36 NMSA 1978 on the part of a licensee or certificate holder constituting probable grounds for

revocation or suspension of his license or certificate. B. The person assigned by the director shall make an immediate investigation, securing

all pertinent facts and statements, including a statement from the contractor, if

he is available, and names and addresses of witnesses. Within one hundred eighty days of receipt of the complaint by the division, he shall

make a full and complete written report to the director. C. Complaints may be resolved informally at the request of the complainant, the contractor

or the commission. For informal resolution of a complaint, all parties must agree to the informal hearing

and agree that the decision of the informal hearing officer is final. The procedures for informal hearings and resolution of complaints shall be established

by the commission. D. All revocation and suspension proceedings conducted by the commission and judicial

review of the commission's decision shall be governed by the provisions of the Uniform

Licensing Act. 1 Prior to any revocation action by the commission, notice of the pending action shall

be given to the bonding company which has in effect for the licensee any bond issued

pursuant to the proof of responsibility provisions of the Construction Industries

Licensing Act. 1

NMSA 1978, § 61-1-1 et seq.