New Jersey § 52:18a-233

§ 52:18a-233.

The Legislature finds and declares that: a. Ensuring New Jersey's global leadership position in technology and electronic government

requires an approach that narrows the growing gap between the digital demands of citizens

and the methods by which the government provides digital services to New Jersey. b. The enhancement of citizen-facing digital experiences can change the paradigm for

the delivery of government services and dramatically reduce the cost of government

operations. c. Many State websites are not equipped to provide an enhanced experience to the growing

number of citizens who access government services through a mobile device. d. Government lags far behind the private sector in providing a modern, seamless,

personalized, and consistent digital experience that provides useful information and

services to citizens, businesses, and other stakeholders. e. The implementation of modern customer service experiences, such as citizen-centric

design, comprehensive self-service capabilities, and uniform mobile rendering will

be key to facilitating the transition to from an analog, paper-based government to

a digital government that delivers information and government services in an efficient

and effective manner. f. Transitioning from paper processes to adaptive and intuitive digital forms would

significantly improve government services. g. All State websites should be accessible to individuals with disabilities.