New Jersey § 48:5a-11b

§ 48:5a-11b.

a. Notice to subscribers of refund liability and ordered rate decreases shall commence

concurrent with subscriber credits within the next billing cycle following approval

of the refund liability statement by the appropriate agency, whether the Board of

Public Utilities for basic rates, or the Federal Communications Commission for cable

programming service rates. b. Notwithstanding the provisions of subsection a. of this section, or any other law,

rule, regulation, or order to the contrary, the director shall not require any cable

television company to provide its subscribers with periodic written notice of the

procedures for obtaining credits, rebates, or other forms of compensation as reimbursement

for service outages lasting six or more hours in duration if the company provides

that information in an electronic format on its Internet website in a manner that

reasonably conveys the content of the periodic written notices, and allows its subscribers

to thereafter make informed decisions concerning compensation for service outages. c. Any cable television company that provides notice electronically on its Internet

website in lieu of sending periodic written notices to its subscribers, pursuant to

subsection b. of this section, shall offer the option to each of its subscribers to

continue receiving periodic notices in written form on at least an annual basis.