Nevada § 598.9822 - Complaints against solar installation company; noncompliance constitutes deceptive trade practice; noncompliance renders agreement voidable; violation constitutes consumer fraud; documents in English or other language

§ 598.9822. Complaints against solar installation company; noncompliance constitutes deceptive trade practice; noncompliance renders agreement voidable; violation constitutes consumer fraud; documents in English or other language

1. A host customer may file a complaint concerning a solar installation company with

the Public Utilities Commission of Nevada. Upon receipt of a complaint, the Commission may direct the host customer to the

appropriate agency or person to resolve the complaint. 2. The failure of a person to comply with NRS 598.9801 to 598.9822 , inclusive, constitutes a deceptive trade practice for the purposes of NRS 598.0903 to 598.0999 , inclusive. 3. If a solar installation company executes with a purchaser or lessee an agreement

for the purchase or lease of a distributed generation system or with a host customer

a power purchase agreement and knowingly fails to comply with any requirement of NRS 598.9801 to 598.9822 , inclusive, including, without limitation, by failing to include any disclosure or

information required by NRS 598.9801 to 598.9822 , inclusive, or knowingly failing to maintain a recording of a verbal communication

as required by NRS 598.98213 , the agreement is voidable by the purchaser, lessee or host customer. The actions of persons who solely conduct administrative duties or provide administrative

services directly to and for the benefit of the solar installation company are not

imputed to the solar installation company for the purposes of this subsection. 4. A violation of any provision of NRS 598.9801 to 598.9822 , inclusive, constitutes consumer fraud for the purposes of NRS 41.600 . 5. Any document described in NRS 598.9809 to 598.9821 , inclusive, must be provided in: (a) English; or (b) Any other language, if any person so requests before the execution of the relevant

document. 6. If a solar installation company advertises its services or negotiates orally or

in writing any of the requirements of NRS 598.9801 to 598.9822 , inclusive, in a language other than English or permits an employee or agent of the

solar installation company to so advertise or negotiate, the solar installation company

must deliver a translation of any contract, agreement or notice described in NRS 598.9801 to 598.9822 , inclusive, resulting from such advertising or negotiations in the language in which

such advertising was made or such negotiations occurred to a person who is a party

to such a contract or agreement, or who may sign the contract or agreement, or who

is entitled to receive such notice. The translation of the contract, agreement or notice must be provided before the

execution of the contract or agreement and include, without limitation, every term

and condition in the contract, agreement or notice.