Nevada § 432.548 - Division required to prescribe procedure for filing and resolving grievances against certain entities; out-of-home placement required to inform child of process for filing grievance

§ 432.548. Division required to prescribe procedure for filing and resolving grievances against certain entities; out-of-home placement required to inform child of process for filing grievance

1. The Division shall prescribe by regulation: (a) A procedure by which a child or, if applicable, the parent or guardian of a child,

may file a grievance concerning a foster care agency, an agency which provides child

welfare services, an out-of-home placement, a psychiatric hospital or facility in

which a child who is in the custody of an agency which provides child welfare services

is placed, a division facility or any public or private institution or agency to which

a child is committed by a court; and (b) A process for resolving those grievances, which must provide for persons who are

not directly responsible for the care of the child who filed or is the subject of

the grievance to evaluate the grievance and, if such a person determines that the

grievance is not frivolous, investigate the grievance and impose remedies. Such remedies must include, without limitation, requiring the agency or placement,

facility or institution to make changes to address the grievance, or notifying a regulatory

or law enforcement agency with jurisdiction over the agency, placement, facility or

institution. 2. An out-of-home placement with which a child in the custody of the agency which

provides child welfare services is placed shall: (a) Inform the child of the process for filing a grievance pursuant to subsection

1; (b) Provide the child with a summary of that process; and (c) Provide an additional written copy of the summary upon request. 3. As used in this section: (a) “Division facility” has the meaning ascribed to it in NRS 433B.070 . (b) “Foster care agency” has the meaning ascribed to it in NRS 424.0135 . (c) “ Out-of-home placement ” means a foster home or child care facility, as defined in NRS 432A.024 , which has physical custody of a child pursuant to the order of a court.