Nevada § 232.359 - System to provide nonemergency information and referrals concerning health, welfare, human and social services: Establishment; requirements

§ 232.359. System to provide nonemergency information and referrals concerning health, welfare, human and social services: Establishment; requirements

1. The Department, in collaboration with any state or local agencies or community-based

organizations which provide information and referral services concerning health, welfare,

human and social services and any group established by the Governor to implement a

statewide information and referral system concerning health, welfare, human and social

services, shall establish and maintain a statewide information and referral system

to provide nonemergency information and referrals to the general public concerning

the health, welfare, human and social services provided by public or private entities

in this State. The system must: (a) Integrate any information and referral systems previously established by state

agencies, local agencies or community-based organizations with the system established

pursuant to this section; (b) Be the sole system in this State which is accessible to a person by dialing the

digits 2-1-1 and which provides nonemergency information and referrals to the general

public concerning the health, welfare, human and social services provided by public

or private entities in this State; (c) Be accessible to a person using the public telephone system by dialing the digits

2-1-1; (d) Include information concerning service-connected disabilities and diseases, including,

without limitation, diseases presumed to be service-connected pursuant to 38 C.F.R. §§ 3.303 to 3.344 , inclusive; (e) Except as otherwise provided in paragraph (f), include information that is updated

periodically; and (f) Include information concerning the licensing status of any entity licensed pursuant

to chapter 449 of NRS that is reviewed and updated at least quarterly. 2. In establishing the statewide information and referral system, the Department,

any state or local agencies or community-based organizations which provide information

and referral services concerning health, welfare, human and social services and any

group established by the Governor to implement a statewide information and referral

system concerning health, welfare, human and social services shall consult with representatives

of: (a) The Public Utilities Commission of Nevada; (b) Telephone companies which provide service through a local exchange in this State; (c) Companies that provide wireless phone services in this State; (d) Existing information and referral services established by state agencies, local

agencies or community-based organizations; (e) State and local agencies or other organizations that provide health, welfare,

human and social services; (f) Nonprofit organizations; and (g) Such other agencies, entities and organizations as determined necessary by the

Department, any state or local agencies or community-based organizations which provide

information and referral services concerning health, welfare, human and social services

or any group established by the Governor to implement a statewide information and

referral system concerning health, welfare, human and social services. 3. The Public Utilities Commission of Nevada, each telephone company which provides

service through a local exchange in this State and each company that provides wireless

phone services in this State shall cooperate with the Department, any state or local

agencies or community-based organizations which provide information and referral services

concerning health, welfare, human and social services and any group established by

the Governor to implement a statewide information and referral system concerning health,

welfare, human and social services in the establishment of the statewide information

and referral system.