Missouri § 392.415 - Call location information to be provided in emergencies — immunity from liability, when.

Full text of Missouri Revised Statutes of Missouri § 392.415 — Call location information to be provided in emergencies — immunity from liability, when., with citation guidance and answers to common questions.

§ 392.415. Call location information to be provided in emergencies — immunity from liability, when.

1.  Upon request, a telecommunications carrier or commercial mobile service provider as identified in 47 U.S.C. Section 332(d)(1) and 47 CFR Parts 22 or 24 shall provide call location information concerning the user of a telecommunications service or a wireless communications service, in an emergency situation, to a law enforcement official or agency in order to respond to a call for emergency service by a subscriber, customer, or user of such service, or to provide caller location information (or do a ping locate) in an emergency situation that involves danger of death or serious physical injury to any person where disclosure of communications relating to the emergency is required without delay.

2.  No cause of action shall lie in any court of law against any telecommunications carrier or telecommunications service or commercial mobile service provider, or other provider of communications-related service, or its officers, employees, agents, or other specified persons, for:

(1)  Providing any information, facilities, or assistance to a law enforcement official or agency in response to requests made under the circumstances of subsection 1 of this section;

(2)  Providing such information, facilities, or assistance through any plan or system required by sections 190.300 to 190.340; or

(3)  Any loss, damage, or other injury, whether to person or property, resulting from a disruption or loss of communication services during an emergency situation, except in cases of gross negligence, recklessness, or intentional misconduct.

3.  Notwithstanding any other provision of law, nothing in this section prohibits a telecommunications carrier, commercial mobile service provider, or other provider of communications-related service from establishing protocols by which such carrier or provider could voluntarily disclose call location information.

­­--------

(L. 2012 H.B. 1108, A.L. 2013 H.B. 331, A.L. 2014 S.B. 651)

---- end of effective  28 Aug 2014 ----

use this link to bookmark section  392.415

Source: official Missouri text · Last verified 2026-08-27

Frequently Asked Questions About Missouri § 392.415

What does Revised Statutes of Missouri § 392.415 cover?

Section 392.415 ("Call location information to be provided in emergencies — immunity from liability, when.") is part of the Revised Statutes of Missouri, the codified statutory law of Missouri. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.

How do I cite Missouri § 392.415?

A common citation format is "Revised Statutes of Missouri § 392.415" (Missouri). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.

Is this the official text of Missouri law?

No. This page is for research and education and may not include the most recent amendments. For official current law, check the Missouri official source linked on this page or consult a licensed Missouri attorney.

How does Missouri § 392.415 apply to my situation?

Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Missouri can advise on how this section applies to you. Contact your state or local bar association for a referral.

Sources & Verification

Not legal advice. Verify against the official source and consult a licensed attorney in Missouri.