Missouri § 344.045 - Complaint procedures, duties of the board.
Full text of Missouri Revised Statutes of Missouri § 344.045 — Complaint procedures, duties of the board., with citation guidance and answers to common questions.
§ 344.045. Complaint procedures, duties of the board.
1. The board shall receive complaints concerning its licensees' professional practices. The board shall establish by rule a procedure for the handling of such complaints prior to the filing of formal complaints before the administrative hearing commission. The rule shall provide, at a minimum, for the logging of each complaint received, the recording of the licensee's name, the name of the complaining party, the date of the complaint, and a brief statement of the complaint and its ultimate disposition. The rule shall provide for informing the complaining party of the progress of the investigation, the dismissal of the charges, or the filing of a complaint before the administrative hearing commission.
2. Notwithstanding any other provision of law, no complaint, investigatory report, or information received from any source shall be disclosed prior to its review by the board.
3. At its discretion, the board may disclose complaints, completed investigatory reports, and information obtained from state administrative and law enforcement agencies to a licensee or license applicant in order to further an investigation or to facilitate settlement negotiations.
4. Information obtained from a federal administrative or law enforcement agency shall be disclosed only upon receipt of written consent to the disclosure from the federal administrative or law enforcement agency.
5. At its discretion, the board may disclose complaints and investigatory reports if any such disclosure is:
(1) In the course of voluntary interstate exchange of information;
(2) In accordance with a lawful request; or
(3) To other state or federal administrative or law enforcement agencies acting within the scope of their statutory authority.
6. Except where disclosure is specifically authorized in this section and as described in section 610.021, deliberations, votes, or minutes of closed proceedings shall not be subject to disclosure or discovery. Once a final disposition is rendered, that decision shall be made available to the parties and the public.
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(L. 2023 S.B. 157)
---- end of effective 28 Aug 2023 ----
Source: official Missouri text · Last verified 2026-08-27
Frequently Asked Questions About Missouri § 344.045
What does Revised Statutes of Missouri § 344.045 cover?
Section 344.045 ("Complaint procedures, duties of the board.") is part of the Revised Statutes of Missouri, the codified statutory law of Missouri. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Missouri § 344.045?
A common citation format is "Revised Statutes of Missouri § 344.045" (Missouri). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Missouri law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Missouri official source linked on this page or consult a licensed Missouri attorney.
How does Missouri § 344.045 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Missouri can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Missouri.