Missouri § 37.800 - Automated telephone answering systems, caller to be given option of speaking to a live operator, when.
Full text of Missouri Revised Statutes of Missouri § 37.800 — Automated telephone answering systems, caller to be given option of speaking to a live operator, when., with citation guidance and answers to common questions.
§ 37.800. Automated telephone answering systems, caller to be given option of speaking to a live operator, when.
1. This section shall be known and may be cited as the "The Human Voice Contact Act".
2. A state agency that uses automated telephone answering equipment to answer incoming telephone calls shall, during normal business hours of the agency, provide the caller with the option of speaking to a live operator. This section shall not apply to field offices, telephone lines dedicated as hotlines for emergency services, telephone lines dedicated to providing general information, and any system that is designed to permit an individual to conduct a complete transaction with the state agency over the telephone solely by pressing one or more touch-tone telephone keys in response to automated prompts. As used in this section, "state agency" refers to each board, commission, department, officer or other administrative office or unit of the state other than the general assembly, the courts, the governor, or a political subdivision of the state, existing under the constitution or statute.
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(L. 2007 S.B. 308)
---- end of effective 28 Aug 2007 ----
Source: official Missouri text · Last verified 2026-08-27
Frequently Asked Questions About Missouri § 37.800
What does Revised Statutes of Missouri § 37.800 cover?
Section 37.800 ("Automated telephone answering systems, caller to be given option of speaking to a live operator, when.") is part of the Revised Statutes of Missouri, the codified statutory law of Missouri. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Missouri § 37.800?
A common citation format is "Revised Statutes of Missouri § 37.800" (Missouri). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Missouri law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Missouri official source linked on this page or consult a licensed Missouri attorney.
How does Missouri § 37.800 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Missouri can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Missouri.