Michigan § 460.9o - Identification of senior citizen customers; methods; compliance within certain time period; extension; definitions.
Full text of Michigan Michigan Compiled Laws § 460.9o — Identification of senior citizen customers; methods; compliance within certain time period; extension; definitions., with citation guidance and answers to common questions.
§ 460.9o. Identification of senior citizen customers; methods; compliance within certain time period; extension; definitions.
(1) A provider shall, in the ordinary course of business, make efforts to identify senior citizen customers by at least 1 of the following methods:
(a) Conducting customer interviews.
(b) Obtaining information from a consumer reporting agency or consumer reporting service.
(c) A personal or automated telephone call where direct contact is made with a member of the customer's household or a message is recorded on an answering machine or voice mail.
(d) First-class mail.
(e) A personal visit to the customer.
(f) A written notice left at or on the customer's door.
(g) A bill insert.
(h) Any other method approved by the commission for regulated utilities.
(2) A provider shall comply with the requirements imposed in subsection (1) within 30 days after the effective date of the amendatory act that added this section. The provider's governing body may for good cause grant an extension to a provider for compliance with subsection (1).
(3) As used in this section:
(a) "Consumer reporting agency" means that term as defined in section 603 of the fair credit reporting act, 15 USC 1681a.
(b) "Provider" means a municipally owned electric or natural gas utility.
(c) "Senior citizen" means a provider customer who is 65 years of age or older.
Source: official Michigan text · Last verified 2026-08-27
Frequently Asked Questions About Michigan § 460.9o
What does Michigan Compiled Laws § 460.9o cover?
Section 460.9o ("Identification of senior citizen customers; methods; compliance within certain time period; extension; definitions.") is part of the Michigan Compiled Laws, the codified statutory law of Michigan. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Michigan § 460.9o?
A common citation format is "Michigan Compiled Laws § 460.9o" (Michigan). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Michigan law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Michigan official source linked on this page or consult a licensed Michigan attorney.
How does Michigan § 460.9o apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Michigan can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Michigan.