Maryland § 5-640
Full text of Maryland Maryland Code § 5-640, with citation guidance and answers to common questions.
§ 5-640.
(a) A member–regulated cooperative shall adopt procedures to hear, decide, and resolve, in a prompt and fair manner, complaints from its members, including complaints regarding net metering.
(b) (1) The procedures adopted under subsection (a) of this section shall provide for a formal and an informal complaint process.
(2) A formal complaint proceeding shall include, at a minimum:
(i) The right to present a complaint in writing;
(ii) The right to have a complaint heard by the chief executive officer of the member–regulated cooperative, or the chief executive officer’s designee;
(iii) The right to a written response that states the reasons for the member–regulated cooperative’s decision; and
(iv) The right to have the complaint and response reviewed by the board of directors.
(c) (1) A member–regulated cooperative may not require a member to use the formal or informal complaint process.
(2) If a member uses the formal or informal complaint process, the member may:
(i) Accept the decision resulting from the process; or
(ii) Reject the decision resulting from the process and pursue any other remedy authorized by law.
(d) A decision made under a formal or informal complaint process is binding on the member–regulated cooperative.
Frequently Asked Questions About Maryland § 5-640
What does Maryland Code § 5-640 cover?
Section 5-640 is part of the Maryland Code, the codified statutory law of Maryland. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Maryland § 5-640?
A common citation format is "Maryland Code § 5-640" (Maryland). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Maryland law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Maryland official source linked on this page or consult a licensed Maryland attorney.
How does Maryland § 5-640 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Maryland can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Maryland.