Indiana § 8-1-47-7 - Notice of program availability; customer bills; website; notice when funding or enrollment caps reached

§ 8-1-47-7. Notice of program availability; customer bills; website; notice when funding or enrollment caps reached

Sec. 7. (a) In each residential customer bill issued by an electricity supplier after June 30, 2026, the electricity supplier must include a notice that:

(1) informs customers that the electricity supplier offers a low income customer assistance program for eligible customers; and

(2) includes:

(A) a toll free telephone number; or

(B) a link to a web page;

that a customer may call or access for information on how to apply for assistance under the program.

(b) Not later than July 1, 2026, the electricity supplier shall post the information described in subsection (a)(1) and (a)(2) on the electricity supplier's website. If at any time during a calendar year, the electricity supplier is no longer able to offer assistance to additional eligible customers under the electricity supplier's low income customer assistance program as a result of any:

(1) per customer funding limits;

(2) enrollment limits; or

(3) other limits, caps, or restrictions;

established by the electricity supplier under section 5(b) of this chapter, the electricity supplier shall include on its website a statement notifying customers of that fact. If the electricity supplier is subsequently able to enroll new eligible customers in the program during that calendar year, the electricity supplier shall remove the previously posted statement from its website and post a new statement indicating that the program is again accepting new applications for assistance.

As added by P.L.36-2026, SEC.11.