Indiana § 27-8-28-19 - Grievance procedure filing; complaint analysis and reporting
Full text of Indiana Indiana Code § 27-8-28-19 — Grievance procedure filing; complaint analysis and reporting, with citation guidance and answers to common questions.
§ 27-8-28-19. Grievance procedure filing; complaint analysis and reporting
Sec. 19. (a) An insurer shall each year file with the commissioner a description of the grievance procedure of the insurer established under this chapter, including:
(1) the total number of grievances handled through the procedure during the preceding calendar year;
(2) a compilation of the causes underlying those grievances; and
(3) a summary of the final disposition of those grievances.
(b) The information required by subsection (a) must be filed with the commissioner on or before March 1 of each year. The commissioner shall:
(1) make the information required to be filed under this section available to the public; and
(2) prepare an annual compilation of the data required under subsection (a) that allows for comparative analysis.
(c) The commissioner may require any additional reports as are necessary and appropriate for the commissioner to carry out the commissioner's duties under this article.
(d) The commissioner shall do the following:
(1) Compile and analyze complaints received by the department concerning a denial of coverage under an accident and sickness insurance policy for:
(A) an investigational or experimental treatment; or
(B) a treatment not considered to be medically necessary for a covered individual.
(2) If the commissioner determines that a pattern of denials of coverage is evident through the analysis performed under subdivision (1), report the pattern to the legislative council in an electronic format under IC 5-14-6.
(3) Remove from a report made under subdivision (2) any information that could be used to identify an individual.
As added by P.L.66-2001, SEC.2 and P.L.203-2001, SEC.13. Amended by P.L.18-2016, SEC.3.
Source: official Indiana text · Last verified 2026-08-27
Frequently Asked Questions About Indiana § 27-8-28-19
What does Indiana Code § 27-8-28-19 cover?
Section 27-8-28-19 ("Grievance procedure filing; complaint analysis and reporting") is part of the Indiana Code, the codified statutory law of Indiana. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Indiana § 27-8-28-19?
A common citation format is "Indiana Code § 27-8-28-19" (Indiana). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Indiana law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Indiana official source linked on this page or consult a licensed Indiana attorney.
How does Indiana § 27-8-28-19 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Indiana can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Indiana.