Guam § 44106 - Fair Consumer Practices.

§ 44106. Fair Consumer Practices.

Every institution that is under the jurisdiction of the Council or is

exempt from the jurisdiction or purview of the Council pursuant to §44103

of this Chapter and that either directly or indirectly solicit for enrollment of

any student shall:

(a) disclose to each prospective student a statement of the purpose

of such institution, its educational programs and curricula, a

description of its physical facilities, its status regarding certification,

its fee schedule and policies regarding retaining student fees if a

student withdraws, and a statement regarding the transferability of

credits to and from other institutions. Every institution, private and

public, shall make the required disclosures in writing at least one (1)

week prior to enrollment or collection of any tuition from the

prospective student. The required disclosures may be made in the

institution's current catalog;

(b) use a reliable method to assess, before accepting a student into

a program, the student's ability to complete successfully the course of

study for which he or she has applied;

(c) inform each student accurately about financial assistance and

obligations for repayment of loans; describe any employment

placement services provided and the limitations thereof; and refrain

from promising or implying guaranteed placement, market availability,

or salary amounts;

(d) provide to prospective and enrolled students accurate

information regarding the relationship of its programs to state

certification requirements for practicing related occupations and

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professions in Guam;

(e) ensure that all advertisements are accurate and not misleading;

(f) publish and follow an equitable prorated refund policy for all

students, and follow both the federal refund guidelines for students

receiving federal financial assistance and the minimum refund

guidelines set by Council rule;

(g) follow the requirements of Guam and federal laws that require

annual reporting with respect to crime statistics and physical plant

safety and make those reports available to the public; and

(h) publish and follow procedures for handling student

complaints, disciplinary actions, and appeals.

In addition, institutions that are required to be certified by the Council

shall disclose to prospective students that additional information regarding

the institution may be obtained by contacting the Council on Post-secondary

Institution Certification.