Guam § 3131 - Better Customer Service Policy – “Move to the Front
Full text of Guam Guam Code Annotated § 3131 — Better Customer Service Policy – “Move to the Front, with citation guidance and answers to common questions.
§ 3131. Better Customer Service Policy – “Move to the Front
of the Line”.
All agencies, public corporations and instrumentalities of the
government of Guam shall ensure that individuals with mobility
disabilities, or are fifty-five (55) years of age or older, or veterans
are allowed to move to the front of the line for customer service
requests and remittance of payments, and treated on a first come
– first served basis. This Section does not apply where patrons of
an agency are scheduled by appointment. Nothing herein is
intended to prevent an agency, public corporation or
instrumentality from creating separate service lines to
accommodate patrons with mobility disabilities, or are fifty-five
COL1/11/2022
CH 3 DEPARTMENTS OF THE GOVERNMENT
(55) years of age or older, or veterans. The provisions of this
Section shall not affect the policies, priorities and protocols for
rendering triage/treatment of patients for medical care.
Source: official Guam text · Last verified 2026-08-27
Frequently Asked Questions About Guam § 3131
What does Guam Code Annotated § 3131 cover?
Section 3131 ("Better Customer Service Policy – “Move to the Front") is part of the Guam Code Annotated, the codified statutory law of Guam. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Guam § 3131?
A common citation format is "Guam Code Annotated § 3131" (Guam). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Guam law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Guam official source linked on this page or consult a licensed Guam attorney.
How does Guam § 3131 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Guam can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Guam.