Guam § 3101 - Public Transportation Services.

§ 3101. Public Transportation Services.

There is, within the Department of Administration, a

Division of Public Transportation Services. The Director of

Administration shall be the only government official to provide

and contract for public transportation on Guam’s roads and

highways.

(a) Any individual, business or organization providing

public transportation services pursuant to a contract with the

Division of Public Transportation Services of the Department

of Administration shall:

(1) Ensure that each of its employees, e.g. driver,

dispatcher, or transport care attendant, who works

directly with the public complete, within six (6) months

after it executes said contract, a minimum of sixteen

(16) hours of passenger assistance training. Said

training shall ensure that the employee possesses a

general knowledge and understanding of working with

public, to include the proper treatment of customers,

including children, senior citizens, disabled persons and

others users of the public transportation;

(2) Ensure that each of its employees who work directly

with the public complete a passenger assistance training

course every year following the initial training

mandated by subsection (1) hereof, of no less than four

(4) hours of training on the proper provision of services,

changes in relevant law, changes in applicable

technology and the like.

(3) Ensure that no employee who has not completed the

training required by subsections (1) and (2) hereof

works directly with the public.

(4) Provide the Director of Administration with a police

clearance for each employee who works directly with

the public.

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CH 3 DEPARTMENTS OF THE GOVERNMENT

(5) Bear the cost of providing the training required by

this section.

(b) The Director of Administration shall incorporate the

training and certification required by subsection (a) hereof in

all bids and contracts regarding transportation services. Non-

compliance by a contractor with said requirements shall be

grounds for the termination of such a contract.

(c) The Director of Administration and the University of

Guam and the Guam Community College shall cooperate to

create the training programs required by subsection (a)

hereof. The University or College shall provide a written

certificate to persons who complete said programs, their

respective employers and the Director of Administration.

(d) The Director of Administration, through the

Division of Public Transportation Services, shall ensure

compliance with this section and shall annually assess the

contractor’s compliance herewith. The Director shall report

on said compliance and shall transmit said report to the

contractor, I Maga’lahen Guåhan and I Liheslaturan Guåhan

no later than January 30th of each year.