Guam § 12208 - Receipt and Disclosures.

§ 12208. Receipt and Disclosures.

(a) Service contract providers shall provide purchasers of a service

contract with:

(1) a receipt or other written evidence of the purchase of the

service contract that shall be provided to the service contract holder;

(2) a copy of the service contract that shall be provided within a

reasonable period of time from the date of purchase; and

(3) except for offers or sales of service contracts by telephone,

mail, or electronic means, a written copy of the basic terms and

conditions of the service contract to be made available to the purchaser

where the purchaser is physically present at the point of sale.

(b) Service contracts shall be written in clear, understandable language,

and shall be printed or typed in a typeface and format that is easy to read.

(c) All service contracts shall have the following information:

(1) the name and address of the service contract provider and the

administrator of the service contract, if different from the service

contract provider;

(2) the identity of the service contract seller and the service

contract holder, to the extent that the service contract holder has

furnished the service contract seller, administrator, or service contract

provider with that information;

(3) the terms of the sale, including the purchase price;

(4) the procedure the service contract holder must follow to obtain

service;

(5) any deductible amount that applies;

(6) the specific merchandise and services to be provided, and any

limitations, exceptions, or exclusions;

(7) where the service contract covers a motor vehicle, whether the

use of non-original manufacturer’s parts is allowed;

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(8) any restrictions governing the transferability of the service

contract that apply;

(9) the terms, restrictions, or conditions governing the return or

cancellation of the service contract by either the service contract

provider or service contract holder prior to the service contract’s

termination or expiration date;

(10) the obligations and duties of the service contract holder, such

as the duty to protect against any further damage, or to follow the

owner’s manual instructions; and

(11) a provision for, or exclusion of consequential damages or pre-

existing conditions that apply.

The information under Subsections (1) and (2) shall not be required to

be preprinted on the service contract and may be added to the service

contract at the time of sale. The purchase price under Subsection (3) shall

not be required to be preprinted on the service contract and may be

negotiated with the service contract holder at the time of sale.