District Of Columbia § 34-1507 - Consumer protections.
Full text of District Of Columbia D.C. Code § 34-1507 — Consumer protections., with citation guidance and answers to common questions.
§ 34-1507. Consumer protections.
34-1507Unless a customer consents in writing, a market participant or the electric company may not disclose information that:
Is about the customer; and
Was supplied to the market participant or electric company by the customer.
This restriction shall not apply to:
Lawful disclosures for bill collection or credit rating reporting purposes; or
Lawful disclosures to a building owner about the energy consumption of a non-residential tenant of the building.
Aggregated consumption data may be provided under the following circumstances:
When at least 5 customer accounts are being aggregated;
When no single customer account represents more than 80% of the total aggregated energy consumption; and
When no individual customer-identifying information is included, unless:
The customer-identifying information is supplied by the person requesting the consumption data; and
The person requesting the consumption data owns the building for which the consumption data is requested.
Unless a customer consents in writing, a market participant or the electric company may not use information of the type specified in subsection (a)(1) of this section for any purpose other than the purpose for which the information was originally acquired.
This restriction shall not apply to lawful disclosures for bill collection or credit rating reporting purposes.
Unless the customer consents, a market participant may not change a customer’s electricity supplier.
Unless the customer consents, a market participant may not add services or new charges to a customer’s existing retail electric service options.
A market participant may not engage in marketing, advertising, or trade practices that are unfair, false, misleading, or deceptive.
A market participant must provide adequate and accurate information to each customer about the market participant’s available services and charges.
A market participant may not discriminate against any customer based wholly or partly on the race, color, creed, national origin, sex, sexual orientation, or gender identity or expression of the customer, or for any arbitrary, capricious, or unfairly discriminatory reason.
A market participant may not refuse to provide service to a customer except by the application of standards that are reasonably related to the market participant’s economic and business purposes.
A market participant shall post on the Internet information that is readily understandable about its services and rates for small commercial and residential electric customers.
Annotations
Source: official District Of Columbia text · Last verified 2026-08-27
Frequently Asked Questions About District Of Columbia § 34-1507
What does D.C. Code § 34-1507 cover?
Section 34-1507 ("Consumer protections.") is part of the D.C. Code, the codified statutory law of District Of Columbia. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite District Of Columbia § 34-1507?
A common citation format is "D.C. Code § 34-1507" (District Of Columbia). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of District Of Columbia law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the District Of Columbia official source linked on this page or consult a licensed District Of Columbia attorney.
How does District Of Columbia § 34-1507 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in District Of Columbia can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in District Of Columbia.