District Of Columbia § 38-356 - Complaint resolution services.
Full text of District Of Columbia D.C. Code § 38-356 — Complaint resolution services., with citation guidance and answers to common questions.
§ 38-356. Complaint resolution services.
38-356The Office of Ombudsman shall provide complaint resolution services, which shall be available to current and prospective public school students and their parents or guardians.
Participation in complaint resolution services provided by the Office of Ombudsman shall be voluntary.
Before submitting a complaint to the Office of Ombudsman, the complainant shall make reasonable efforts to resolve the issue at the school level.
Complainants may submit complaints by phone, in writing, or electronically.
The Office of Ombudsman shall review and investigate each complaint and shall do one or more of the following:
Resolve the complaint;
Refer the complainant to another agency or department;
Require the complainant to submit documentation to support the complaint;
Provide an opportunity for the complainant to meet with the subject of the complaint;
Conduct mediation proceedings;
Dismiss the complaint as unfounded; or
Take any other action determined necessary and appropriate by the Ombudsman.
Annotations
Source: official District Of Columbia text · Last verified 2026-08-27
Frequently Asked Questions About District Of Columbia § 38-356
What does D.C. Code § 38-356 cover?
Section 38-356 ("Complaint resolution services.") is part of the D.C. Code, the codified statutory law of District Of Columbia. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite District Of Columbia § 38-356?
A common citation format is "D.C. Code § 38-356" (District Of Columbia). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of District Of Columbia law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the District Of Columbia official source linked on this page or consult a licensed District Of Columbia attorney.
How does District Of Columbia § 38-356 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in District Of Columbia can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in District Of Columbia.