Colorado § 24-48.5-125 - Protecting Colorado call center jobs - definitions.
Full text of Colorado Colorado Revised Statutes § 24-48.5-125 — Protecting Colorado call center jobs - definitions., with citation guidance and answers to common questions.
§ 24-48.5-125. Protecting Colorado call center jobs - definitions.
(1) As used in this section, unless the context otherwise requires:
(a) "Business" means any lawful activity performed by an entity, whether or not engaged in for profit, that contracts with or operates a call center. "Business" also means taxpayer as that term is used in title 39.
(b) "Call center" means a business entity or a division of a business entity whose primary purpose includes initiating or receiving telephone communications on behalf of a person for the purpose of initiating sales, including making a telephone solicitation, or providing or receiving information in connection with the provision of services, and that has:
(I) At least fifty customer service employees located in the state, not including customer service employees who work less than twenty hours per week; or
(II) At least fifty customer service employees located in the state who, in the aggregate, work a total of at least one thousand five hundred hours per week.
(c) "Customer service employee" means a person employed by or working on behalf of a call center.
(d) "Department" means the department of labor and employment.
(2) The department shall annually include as part of its presentation to its committee of reference at a hearing held pursuant to section 2-7-203 (2)(a) of the "State Measurement for Accountable, Responsive, and Transparent (SMART) Government Act" data that it currently collects regarding the call center work force, including tracking call center jobs and wage analysis of customer service employees.
Source: L. 2019: Entire section added, (HB 19-1306), ch. 321, p. 2979, § 1, effective August 2.
Source: official Colorado text · Last verified 2026-08-27
Frequently Asked Questions About Colorado § 24-48.5-125
What does Colorado Revised Statutes § 24-48.5-125 cover?
Section 24-48.5-125 ("Protecting Colorado call center jobs - definitions.") is part of the Colorado Revised Statutes, the codified statutory law of Colorado. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.
How do I cite Colorado § 24-48.5-125?
A common citation format is "Colorado Revised Statutes § 24-48.5-125" (Colorado). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.
Is this the official text of Colorado law?
No. This page is for research and education and may not include the most recent amendments. For official current law, check the Colorado official source linked on this page or consult a licensed Colorado attorney.
How does Colorado § 24-48.5-125 apply to my situation?
Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in Colorado can advise on how this section applies to you. Contact your state or local bar association for a referral.
Sources & Verification
Not legal advice. Verify against the official source and consult a licensed attorney in Colorado.