California § 53055 - Each cable television operator or video provider in the state shall establish cus

Full text of California Public Contract Code - PCC § 53055 — Each cable television operator or video provider in the state shall establish cus, with citation guidance and answers to common questions.

§ 53055. Each cable television operator or video provider in the state shall establish cus

Each cable television operator or video provider in the state shall establish customer service standards. These customer service standards shall include, but not be limited to, standards regarding the following: (a) Installation, disconnection, service and repair obligations, employee identification and service call response time and scheduling. (b) Customer telephone and office hours; procedures for billing, charges, refunds, and credits. (c) Procedures for termination of service. (d) Notice of the deletion of a programming service, the changing of channel assignments, or an increase in rates. (e) Complaint procedures and procedures for bill dispute resolution.

Source: official California text · Last verified 2026-08-27

Frequently Asked Questions About California § 53055

What does Public Contract Code - PCC § 53055 cover?

Section 53055 ("Each cable television operator or video provider in the state shall establish cus") is part of the Public Contract Code - PCC, the codified statutory law of California. It sets out the legal rule or procedure described in the text above. Statutes are amended regularly, so always verify against the official source.

How do I cite California § 53055?

A common citation format is "Public Contract Code - PCC § 53055" (California). Legal writing may require the code abbreviation, section number, and year or edition. Match the style required by your court, professor, or publisher.

Is this the official text of California law?

No. This page is for research and education and may not include the most recent amendments. For official current law, check the California official source linked on this page or consult a licensed California attorney.

How does California § 53055 apply to my situation?

Statutes are interpreted in context, and application depends on your specific facts. Only a licensed attorney in California can advise on how this section applies to you. Contact your state or local bar association for a referral.

Sources & Verification

Not legal advice. Verify against the official source and consult a licensed attorney in California.