California § 1954.206 - Submeters shall be read within three days of the same point in each billing cycle

§ 1954.206. Submeters shall be read within three days of the same point in each billing cycle

(a) Submeters shall be read within three days of the same point in each billing cycle. (b) Payments shall be due at the same point in each billing cycle. A tenant may agree in writing to receive a bill electronically. A tenant may rescind authorization for electronic delivery of bills at any time. The landlord shall have 30 days to comply with any change in how a tenant requests to receive a bill. A tenant shall not be required to pay a bill electronically. (c) A bill shall include and separately set forth the following information: (1) The submeter reading for the beginning date and ending date of the billing cycle, the dates read, and the indicated consumption as determined by subtracting the amount of the beginning date submeter reading from the amount of the ending date submeter reading. If the unit of measure is in something other than gallons, the indicated consumption shall be expressed in gallons. (2) The amounts charged pursuant to subdivision (a) of Section 1954.205. (3) The rate or rates charged for the volumetric charge per unit of measure. (4) The amount, if any, due from the previous month’s bill. (5) The amount, if any, due from bills prior to the previous month’s bill. (6) The late fee, if any, imposed on amounts specified in paragraph (4) or (5). (7) The total amount due for the billing period. (8) The due date for the payment. (9) If a late fee is charged by the landlord, a statement of when the late fees would apply. (10) The procedure to contact the landlord or billing agent with questions or concerns regarding the bill. Upon request of the tenant, the landlord or billing agent shall respond in writing to any questions or disputes from the tenant. If a billing agent is used, the name of the billing agent shall be disclosed. The tenant shall be provided a mailing address, email address, and telephone number, which shall be either a toll-free or a local number, and the time of regular telephone hours for contact regarding billing inquiries. (11) A statement that the landlord or billing agent is not the water purveyor that includes the name of the local water purveyor providing the water service to the master meter. (12) A mailing address, an email address, and a toll-free telephone number or a local telephone number for the tenant to use to contact the landlord, or an agent of the landlord, to report any leaks, drips, water fixtures that do not shut off properly, including, but not limited to, a toilet, or other problems with the water system, including, but not limited to, problems with water-saving devices. (d) Notwithstanding paragraphs (4) and (5) of subdivision (c), a separate bill may be provided for past due amounts if past due amounts are not included on the current month’s bill.